Ink Refill Center - Frequently Asked Questions

Q. How do I use Ink Refill Center’s service?

Request a postage paid mailer
(one is sent back with every refilled cartridge for the next refill)
Mail your cartridges to us
We posses them and test for print quality
We email an invoice for the cartridges that passed.
You can pay for them on-line, over the phone or by mail and we mail them back to you.

Q. How do I pay for my refilled ink Cartridges?

A. One of three ways:

1. On-line with a credit card or check

2. Over the phone with a credit card or check

3. Or mail a check to us.

Once we have tested the cartridges you sent in and know how many will provide quality prints we will email an invoice and you can decide the payment method that is best for you.

Q. Can you refill my cartridge?

A. We refill black, color, and photo cartridges for most major makes and models of printer including Dell. (Click here for a current list and pricing.)

Q. How much money can I save by refilling?

A. As much as 60%, depending on the make and model of your printer.

Q. Will using and I.R.C. refilled cartridge produce the same print quality as the name brand?

A. We use premium inks that are specially formulated for your printer. If you are not 100% satisfied with the print quality of your refilled cartridge just return the cartridge within 15 days and we'll refund your money.

Q. How many times can you refill an empty cartridge?

A. With proper care the overall average is between 8 and 12 refills. Eventually, all cartridges will fail and you'll have to start the recycling process over with a new cartridge. (We will notify you if your cartridge does not pass quality control testing.)

Q. What is the best way to care for my cartridge?

A. Following these steps will help you get more refills from your inkjet cartridge.

Try not running your cartridge completely out of ink, this is not good for your printer or the cartridge.
Store empty cartridges in a cartridge clip or zip lock bag to keep the print head from drying out. (Every I.R.C. refilled cartridge is returned in a cartridge clip and can be used to protect the cartridge when it is out of the printer.)
Avoid touching the print head on the cartridge.
If you're not going to print for a week or more remove the cartridges and store them in a cartridge clip. If your printer uses ink tank style cartridges (The ones without a print head) do not remove them from the printer for an extended period of time, the best thing you can do for this style of printer is to print at least once a week.

Q. Will using refilled cartridges void my warranty?

A. We do nothing to affect the shape or composition of the cartridge. We simply refill the manufacturer's cartridge. Printer manufacturers will almost always advise against refilling, as they would like you to purchase their expensive replacement cartridges. You are protected by the Magnusson-Moss Warranty Federal Trade Commission Improvement Act, Section 101. By law, your warranty cannot be voided by the printer manufacturer for using a refilled cartridge.